Hello *-*Vicki*-*,
You are currently unable to log into the game because your ZP balance is negative.
This negative balance resulted from challenge abuse, specifically claiming challenges multiple times. As a consequence, the excess ZP has been deducted from your account.
To regain access to the game, your balance must first be brought back to zero or above. Once your ZP balance is evened out, you will be able to log in again without any issues.
Please make sure to follow the rules and Terms of Service moving forward to avoid further penalties.
Your current ZP-Balance is: -14705
If you have any questions, feel free to contact us.
Kind regards
Ryan — 2 hours ago
You are currently unable to log into the game because your ZP balance is negative.
This negative balance resulted from challenge abuse, specifically claiming challenges multiple times. As a consequence, the excess ZP has been deducted from your account.
To regain access to the game, your balance must first be brought back to zero or above. Once your ZP balance is evened out, you will be able to log in again without any issues.
Please make sure to follow the rules and Terms of Service moving forward to avoid further penalties.
Your current ZP-Balance is: -14705
If you have any questions, feel free to contact us.
Kind regards
Ryan — 2 hours ago
yes
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